We are committed to providing you the best shopping experience at Rayms.biz.
In case you need to return the shipment, please get in touch with our helpdesk at +91 9163400216 or write to us at firstname.lastname@example.org within 2 days of the Order/ Item being delivered. Post lapse of the two-day period, the Items / Order may be shipping the products to the following address within 7 days of the Order/ Item being delivered:
South Jhapordah, Domjur, Howrah – 711405, West Bengal,
Once the order is shipped from our end then the order is not eligible for cancellation.
Only Orders / Items still in their original packaging with their seals, labels, and barcodes, etc. intact would be deemed to be valid and eligible for return/ refund.
The Products / Items shipped from our end go through a rigorous quality check process before being dispatched for delivery, however, in rare cases, the products might get damaged during shipment. We provide free returns if you have received damaged or incorrect products.
In case the customer prefers to return the Products/ Items after receiving the products without any notable problems with the product the same may do so. However, in such cases, the return shipping cost will be borne by the customer with an additional charge of Rs 100 per returned Item as handling charges.
The refund amount would be refunded only upon the company duly receiving back the Order/ Item and verifying the same to its satisfaction.
Amounts received via credit card/debit card or net banking shall be refunded as per procedure to the same account.
Discount vouchers are for one-time use only and shall be treated as utilized even if the order the same was utilized upon is canceled.